Shipping policy
All purchase shipping within the United States will receive complimentary shipping. With respect to the shipment of products and services sold through the Website, risk of loss and title for items purchased from the Website pass to you upon delivery of the items to the carrier. Should your item not be received but your tracking information indicates that your order was delivered, please contact anastakingermist@gmail.com who will be able to further assist with filing a FedEx claim on your behalf.
Orders shipping to Connecticut, Delaware, Maryland, Massachusetts, New Hampshire, New Jersey, New York, Pennsylvania, Rhode Island, Vermont, Virginia, and West Virginia will receive complimentary ground shipping. Orders should arrive within 1-2 days, pending order approval.
Orders shipping to any other states in the continental contiguous United States of America will receive complimentary 2-day shipping, pending order approval. We reserve the right to ship any packages via ground shipping at our discretion.
PO Box addresses are not accepted at this time.
Orders shipping to Puerto Rico, Alaska, or Hawaii will receive complimentary ground shipping, pending order approval.
Orders containing sampler sets, flacons, or products of 8 fl oz or more will receive complimentary ground shipping, pending order approval.
Creed Boutique does not ship to Guam, the Federated States of Micronesia, the Marshall Islands, the Northern Mariana Islands, the Virgin Islands, Palau or the Armed Forces (Americas, Europe, Pacific).
Please allow 1-2 business days of processing time once your order is placed. Once your order is fulfilled, the shipping method you selected will be applied.
Once your order is submitted, we are unable to accommodate requests to amend your order details. For urgent inquiries, please contact our Customer Care team for further assistance. Our representatives are available Monday through Friday from 9am - 9pm EST and Saturday from 10am - 7pm EST at (888) 564-2292.
- Orders shipping with overnight delivery will have a flat rate fee of $50 USD.
- Orders shipping to Canada will have a flat rate fee of $75 USD.
You will receive an email and/or a text message when your order is shipped (please ensure you provide correct contact details at the checkout). A one hour delivery slot will be allocated to Next Day & Saturday delivery methods. For further tracking details, please contact our Customer Service team.